Responsible Gambling at 9AU

At 9AU, we are committed to providing a safe and enjoyable gaming environment for all our players. Gambling should always remain a form of entertainment, never a way to make money or escape personal problems. We encourage every player to gamble responsibly and stay in control of their habits.

Our Commitment to Player Safety

We believe that responsible gambling is a shared responsibility between the operator and the player. 9AU provides tools and resources designed to help you maintain healthy gambling habits and make informed decisions about your play.

Signs of Problem Gambling

It is important to recognise when gambling may be becoming a problem. Consider the following warning signs:

• Spending more money or time on gambling than you can afford
• Feeling anxious, frustrated or irritable when not gambling
• Chasing losses by increasing bets after losing
• Borrowing money or selling possessions to fund gambling
• Neglecting work, study or family responsibilities
• Lying to friends or family about the extent of your gambling
• Gambling to escape stress, depression or other emotional difficulties

If you recognise any of these behaviours in yourself, we encourage you to seek help immediately.

Responsible Gambling Tools

9AU offers several tools to help you stay in control of your gambling activity:

Deposit Limits

Set daily, weekly or monthly deposit limits to manage how much money you add to your account within a specific time period.

Session Time Reminders

Receive notifications about how long you have been playing so you can make conscious decisions about continuing or stopping.

Self-Exclusion

If you feel you need a break, you can request a self-exclusion period during which your account will be temporarily or permanently closed.

Account Cooling-Off Period

Take a short break from gambling by activating a cooling-off period on your account.

Tips for Responsible Gambling

• Set a budget before you start playing and stick to it
• Set a time limit for each gambling session
• Never gamble with money you cannot afford to lose
• Do not chase your losses
• Take regular breaks during play
• Avoid gambling when upset, tired or under the influence of alcohol
• Balance gambling with other leisure activities

Age Restriction Policy

Gambling is strictly for individuals aged 18 and over. 9AU enforces age verification procedures to prevent underage access to our platform. We may request identification documents at any time to confirm your age and identity.

Getting Help

If you or someone you know is struggling with problem gambling, professional support is available. Reach out to recognised organisations that specialise in gambling addiction support. You can also contact our customer support team for assistance with any responsible gambling tools available on your account.

Remember, gambling should always be fun. If it stops being enjoyable, it is time to stop. 9AU is here to support you in keeping your gambling experience safe and responsible.